Shipping & Delivery

Shipping

All of our UK deliveries are made using Royal Mail, and include delivery to Northern Ireland & the Channel Islands.

UK SHIPPING

Royal Mail Small Parcel – £4.95  (1 – 2 working days)

Enjoy FREE Standard UK delivery with all orders over £45.

EU SHIPPING

Royal Mail International – £8.95  (3 – 5 working days)

Enjoy FREE Standard EU delivery with all orders over £65.

 

Returns Policy

We hope you are delighted with your order, however, if for any reason you are not entirely satisfied and would like to return and exchange the product, or receive a full refund (excluding postage, if applicable), please call us on 01276 805208. This must be within 14 working days from delivery.

Within the order packaging, you will find a Returns Note with details of your order together with details of our returns process. If you have any further questions please call us on 01276 805208.

If the goods you receive are damaged or faulty in any way, or not what you originally ordered we would be happy to exchange the items or offer you a full refund.

Refunds will only be made against the original credit/debit card used.

 

Cancelling An Order

You have the statutory right to cancel or withdraw your order, but no later than 7 working days after the day you receive the product. Please be aware that orders are usually processed on the same day that they are received. Simply call us during working hours on 01276 805208, or email us at [email protected] with your name, address and order reference number.